Privacy Policy

Last updated: May 17, 2026

Solis OS ("we", "our", or "us") operates the Solis OS mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our app.

Information We Collect

We collect the following types of information:

Account Information: When you create an account, we collect your name, email address, phone number, and business details.
Business Data: Information about your business including services, staff, customer records, appointments, invoices, and expenses that you enter into the app.
Customer Data: Information about your customers that you add to the CRM, including names, contact details, visit history, and preferences.
Usage Data: We collect information about how you use the app, including features accessed, actions taken, and time spent.
Device Information: Device type, operating system version, and unique device identifiers for app functionality and support.

How We Use Your Information

We use the collected data for the following purposes:

To provide and maintain the Solis OS service
To manage your account and business operations
To process appointments, bookings, and payments
To send notifications, reminders, and service updates
To provide the AI WhatsApp Assistant functionality
To generate business analytics and reports
To improve and optimize the app experience
To provide customer support

Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices. We use Supabase as our backend infrastructure provider, which implements enterprise-grade security measures including encryption at rest and in transit.

WhatsApp Integration

If you choose to use the AI WhatsApp Assistant feature, we process messages between your business WhatsApp number and your customers to provide automated responses, booking confirmations, and customer support. Message content is processed in real-time and stored securely to maintain conversation context.

Third-Party Services

We may use third-party services that collect information used to identify you:

Supabase (database and authentication)
WhatsApp Business API (messaging)
Payment processors (for purchase transactions)

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share data only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and safety
With service providers who assist in operating our app (under strict data protection agreements)

Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data
Withdraw consent at any time

Data Retention

We retain your data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.

Children's Privacy

Solis OS is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy, please contact us through the Solis OS app or visit our website at www.solis-os.com.